Troubleshoot MiOSbot

You can’t sign in

1. Open MiOSbot from the Download page, or use the link your administrator sent you.
2. Check that you entered the access details your administrator gave you.
3. If MiOSbot shows Approve this browser, ask your administrator to approve it. The page connects on its own after approval.
4. If MiOSbot shows Too many failed attempts, stop retrying for a few minutes, then try again with the correct details.

MiOSbot says Disconnected

MiOSbot reconnects on its own. To try right away, select Retry now. Check your internet connection if it keeps dropping. Messages you send while disconnected wait in a queue. See Devices and connection.

A page says Browsing only or Limited access

Your account can view this page but can’t change it. Ask your administrator to make the change, or select Request admin if MiOSbot offers it. You can usually still ask MiOSbot in chat.

A session is waiting

Open the session and read what it needs:

• Waiting for your answer: answer the question in the session.
• Waiting for approval: review the request and choose Allow once, Always allow, or Deny. See Approvals.

Don’t start a duplicate session just because the first one is waiting. To see everything that needs you, sort the session list by Needs attention or open Inbox.

An approval expired

If nobody answers in time, the request is denied and that step doesn’t run. Ask MiOSbot to try again, then approve it.

You hit a usage limit

The message box shows Usage limit reached and when the limit resets. You can keep drafting. Wait for the reset, or choose another available model. Check Usage for details.

A model is unavailable

Choose another model from the model control, or select Default. If a model is marked Chat only, it can’t use tools; choose another model for work with files, the web, or media.

A session is closed

Closed sessions keep their history but can’t take new messages. Open the session’s menu and select Reopen session.

An automation didn’t run

1. Open Automations and check that it’s Active, not Paused.
2. Check Run history for errors.
3. If it shows Auto-disabled, it failed several times in a row. Ask MiOSbot, “Why did this automation fail?” Fix the problem, then turn it back on.
4. If a run is waiting for approval, check Inbox under Approvals.

A window or tab won’t open

If New window does nothing, allow pop-ups for the MiOSbot site in your browser, then try again.