Phone calls — What it can do

Have MiOSbot call someone to deliver a message or hold a conversation, using your workspace's connected phone number.

Ask MiOSbot to place a call

MiOSbot can call a phone number from your workspace’s connected phone number. Tell it who to call, the number, and what the call is for.

Example requests:

“Call +1 555 010 0123 and tell them their order is ready for pickup today after 2 p.m.”
“Call the venue at +1 555 010 0188 and ask whether they have Saturday the 14th open for 40 people.”
“Call me at +1 555 010 0150 when the report is ready.”

Kind	What happens	Good for
Message call	MiOSbot speaks your message, then hangs up.	Reminders, pickup notices, quick updates
Conversation call	MiOSbot speaks, listens to the answers, and responds until the call ends.	Asking questions, checking availability, simple back-and-forth

Say which you want, or describe the goal and MiOSbot chooses.

MiOSbot treats a phone call as an action that reaches someone outside your workspace:

In chat: whether MiOSbot asks before it dials depends on your session’s permission mode. When it asks, the request shows the number to call. Approve it to place the call, or decline it.
From automations and background work: the call waits for your approval instead of dialing on its own.

Ask “What’s the status of that call?” to see whether it’s ringing, in progress, or finished.
After a conversation call, ask MiOSbot what the other person said.
Ask MiOSbot to end the call at any time.

Your workspace needs a connected phone number. If calling isn’t set up, ask your workspace administrator.
Calls have a maximum length set for your workspace, and MiOSbot places one call at a time by default.
MiOSbot can press keypad digits during a call, for example to choose a phone menu option. A direct number is still more reliable than a long menu.
Follow the rules that apply to calling people where you and they are located, including consent rules for automated calls.